Returns & Exchanges

At The Optic Shop, we want you to love your new look, which is why we offer a 30-day hassle-free return policy on all eyewear and fashion accessories. Items must be returned in their original, unworn condition with all protective packaging and tags intact.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back and receive a return authorization.

• 2.
  Pack Your Items

  Carefully place the eyewear in its original hard case and shipping box, ensuring all certificates of authenticity and cleaning cloths are included.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.